1. INFORMATION COLLECTION
We collect data about our clients, our freelancers and our prospects. We limit this collection to what is necessary in relation to the purposes for which the data is processed, and we collect it for specified, explicit and legitimate purposes. The data is stored securely on our platform and on our system.
1.1. FREELANCER DATA
We collect data when you complete a registration form and when you apply for projects. We collect personal data such as name, contact information, career history contained in your profile and CVs. We do not explicitly collect or store sensitive data, although if this information is contained within your CV then this information will be saved, but not processed.
1.2. CLIENTS AND CLIENT ACCOUNT DATA
We collect data when you complete a registration form or post a project with us. We may collect both personal data (such as your name and contact details) and also corporate data including company name, contact details and information regarding project assignments or recruitment needs.
1.3. PROSPECT DATA
If you are a business that we believe is likely to benefit from using GigPlug we may collect personal data from third parties who have provided us this information, or from collecting data during face to face meetings, events or telephone conversations. This only includes corporate/b2b data and we retain the data for a maximum of twelve months on our CRM and email marketing systems.
1.4. BILLING AND OTHER INFORMATION
We may collect and store billing and invoicing addresses and information for customers and consultants.
1.5. USAGE INFORMATION
We may collect information about how you use us, which may include links you interact with, applications for projects, consultants you review, any messages you send via the platform and any communications between you and us.
As we collect information when you interact with the GigPlug platform, this information may include your Internet Protocol (IP) address, your browser type, the times and dates when you are using your account, and any preferences.
1.6. DEVICE INFORMATION
We may collect information about the device you are using, including the type of device and what operating system you are using.Any personal data or sensitive personal data you provide to us will be processed in accordance with the Data Protection Act 1998. However, despite adopting industry best practices and standards in terms of electronic transmission security and processing of data, these are inherently insecure and like any other entity which provides services and processes data we cannot absolutely guarantee the security of any data you provide to us.
2. INFORMATION USE
We use the information we collect to deliver our service. We restrict data processing to delivery of this service for business to business (b2b) purposes. We do not process sensitive personal information, and restrict data processing to corporate/B2B data. Our impact assessment shows that this data processing activity is very unlikely to have an adverse impact on your privacy.
We use the information we collect to provide, maintain and improve our services to consultants so that we can identify suitable project opportunities. This includes personal data which will be stored, processed, used and disclosed by us to deliver this service. This has been identified as a legitimate interest: processing this data allows us to provide consultants with the service for which they have registered, namely, finding new business opportunities.
To communicate with you by sending service emails and messages, including notifications on projects. These service emails are considered part of the default services to progress projects, and you may not opt out of them but you can choose the frequency with which you are notified. In addition we may send you marketing news about new features. You can opt out of these at any time.
2.2. CLIENTS AND CLIENT ACCOUNTS
We use the information we collect to provide, maintain and improve our services to you so that we can find the most suitable consultants for client projects and make this process as efficient as possible for both parties. This includes personal data which will be stored, processed, used and disclosed by us to deliver this service so that the consultant can be provided with information about the opportunity and the client company. This has been identified as a Legitimate Interest: processing this data allows us to provide client companies with the service for which they have registered, namely, finding independent consultants for project assignments and vacancies, including interim and full-time vacancies.
To communicate with you by sending service emails and messages. These service emails are considered part of the default services for which you have registered, in order to progress projects and find consultants. In addition we may send you marketing news about new features. You can opt out of these at any time.
2.3. PROSPECT ACCOUNT
In this instance, we are collecting and processing your personal data using Legitimate Interests as the legal basis for processing. We believe the service we provide is likely to be of interest to you, based on your company, which may be a registered client account with GigPlug, and role. We restrict processing to communications on GigPlug services to b2b data. If you do not consider that this information is relevant to you, please tell us, or unsubscribe, and you will be removed from future communications.
2.4. BILLING AND MANAGEMENT
We use account information to keep track of billing and payments. This information is only requested when contracts are in place and is stored securely on our accounting system.
2.5. MARKETING TO CLIENT ACCOUNTS AND CONSULTANTS
We often need to contact you for invoicing and similar purposes. We may also use your contact information for our marketing or advertising purposes. You can opt out of these communications at any time.
We may also use any non-personal or anonymised data about you for internal business purposes, such as generating statistics and developing marketing plans.
We may disclose any data we deem necessary, in our sole discretion, to comply with any applicable law or on the request of any appropriate authority. Once you have registered with us, we will use your data to communicate with you by post, email or telephone.
We may place a "cookie" on your computer's hard drive so we can recognise you as a return user. The cookie will be stored on your computer's hard drive until you remove it. You can have your browser notify you of, or automatically reject, cookies. If you reject our cookie, you may still use our Website, but you may be limited in the use of some of the features. In addition, we may use IP addresses to analyse trends, administer our Website, track users' movement, and gather broad demographic information for our use.
4. SHARING DATA
4.1. ASSOCIATED COMPANIES
Although we currently do not have associated companies, we may in the future. We may share some or all of your data with our associated companies, in which case we will require our associated companies to comply with this policy.
4.2. THIRD PARTIES
We take various steps to protect information you provide to us from loss, misuse, and unauthorised access or disclosure. These steps take into account the sensitivity of the information we collect, process and store, and the current state of technology.
In the event of any data breach we have a clearly documented policy where by anyone affected will be notified as soon as the breach is identified and remedial steps implemented. We will notify the ICO of any breaches, regardless of severity.
We implement various security measures to protect the security of your personal information, both on line and off line. We have a security panel that meets each quarter to review current processes and systems.
7. BUSINESS TRANSFERS
As we continue to develop our business, we might sell or buy entities or assets. In such transactions, user information, including personal data, generally is one of the transferred business assets, and by submitting your personal information on the Website you agree that your data may be transferred to such parties in these circumstances.
8. NOTIFICATION OF CHANGES
9. UPDATING YOUR INFORMATION
You have the right to have any personal data stored by us blocked, deleted or corrected.
You have the ability to review, change or remove your personal data contained on our database. You can change your personal data by logging into your account. You may change your personal data on your account at any time by editing your profile or by contacting us via email or the website.
If you wish to delete the data held by us then you will need to email us at firstname.lastname@example.org you wish your data to be deleted, then your account will also have to be deactivated.
However, we may be required to store and to not delete such data (or that we may store such data for a certain period, though we will implement your request for deletion as soon as the mandatory storage period expires).
Your information will be stored by us for as long as your account is active or for as long as storage of your information is required for us to provide our services, prevent fraud or to meet our legal obligations or for arbitration or to fulfil our agreements.
In case of termination of the usage relationship, the data of the user will be regularly deleted from our network, except for inventory data insofar as it is required for the establishment or contents of or changes to the contractual relationship.
You have the right to revoke permission for the use, processing or transmission of your data by us at any time in writing or by email to email@example.com
We will delete any and all of your data stored by us. However, this shall not apply if this data is still needed for the implementation of a contractual relationship. Furthermore, we may process and/or use the user’s data if this is done as part of the object of a contractual relationship or a contract-like relationship based on trust and/or insofar as it is done to protect our justified interests and if, following a careful balancing of interests, no reason exists to believe that legitimate interests of user outweigh the exclusion of the processing and/or use of his data.
10. WHAT DATA WE HOLD ON YOU
You may request at any time the right to view all data we have stored about you. This will be available by contacting firstname.lastname@example.org